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When do I receive my LM HealthWorks Plan Medical ID card?

You can expect to receive your new LM HealthWorks medical and Medco prescription drug ID cards on or before December 31, 2009, assuming you enrolled appropriately.

You will receive one card for medical coverage and a separate card for prescription drugs. Employees may receive up to 2 ID cards from the LM HealthWorks Plan and 2 from Medco regardless of how many members are covered under the plan.  For medical, the covered members (e.g. Employee, Spouse, dep child) will be listed on the ID cards.  For prescription drug coverage, only the subscriber (Employee) is listed on the ID card. 

If you have not yet received your ID cards once your coverage becomes effective on January 1, 2010 you can request replacement cards by contacting the LM HealthWorks Plan toll-free at 1-877-458-4975. In the meantime, you can print temporary medical cards through Aetna Navigator at http://www.retiree.lmhwplan.com./page/using-plan-resources/aetna-navigator-2 and for prescription drug cards you can visit www.medco.com.

Please be advised that you may need to register as a new member when you first visit the above sites.

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