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FAQ Categories

Frequently Asked Questions

In this section, you will find answers to frequently asked questions about the new LM HealthWorks Plan.

You may access a list of questions by clicking on the categories on the left.

Additional Information

For additional information and individual questions, please contact the appropriate representative. For plan eligibility and enrollment questions, please call your appropriate Service Center. For all other questions (including those related to specific claims or member benefits), call the LM HealthWorks Plan at 1-877-458-4975, Monday-Friday, 8 a.m. -8 p.m. local time.

Your Health Plan

Basics of the Plan

Your Health Information: Safe and Private

    Using Your Plan

    Mission: Health

    Mental Health/Substance Abuse

      Convenience Care

      One-on-One Support

      Preventive Care

        Well-Being Assessment

          Take Action

          Make Better Health Happen

            Using Plan Resources

            Enrolling

            Help and Information