When you can’t talk to your doctor, call the Nurse Advice Line at 1-877-458-4975.
Nurse Advice Line
Guidance and Advice When You Need It
If you need help and guidance with a health concern or symptom, or an important health care decision, the Care Navigator will direct you to the Nurse Advice Line. Available 24/7, the Nurse Advice Line is staffed by experienced registered nurses who can answer questions, provide comfort and reassurance, and help you find the Right Care.
If you have an immediate, non-emergency health problem or concern, the Nurse Advice Line’s registered nurses can answer questions and provide suggestions for self-care. He or she can also provide information about medications, help you to understand a specific diagnosis or condition, and help you to find convenient access to quality care.
If you need to make a major medical decision, the Nurse Advice Line can help you make sense of treatment options, explain medical terms and tell you about the latest developments in health care. He or she can also help you work better with your doctor by giving you the right questions to ask and information to provide during your next office visit.
While the nurses cannot prescribe or diagnose, they can help you Know More, find the Right Care and make informed decisions about your health.
You can call the Nurse Advice Line at 1-877-458-4975, option 3.
- Your Health Plan
- Mission: Health
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